Policies

SHIPPING AND RETURN POLICY

 

SHIPPING OPTIONS

We are proud to offer our customers flat rate shipping for all U.S. orders (excluding Alaska, Hawaii and Puerto Rico). Most orders are shipped via Fedex. Orders are shipped and delivered to a valid mailing address on business days only (Monday – Friday, excluding major holidays). You can calculate your shipping rate prior to checkout.

Transit Time

Transit Time does not begin until your package leaves the shipping carrier's facility and does not include weekends or holidays.

Minkd it Lash Supplies reserves 48 hours for processing from the time an order is placed before it is transferred to our carrier and leaves our warehouse for shipment.

 

Flat Rate Shipping

Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.

Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.

Expedited Shipping

2nd Day and Next Day purchases placed by 11:00 am PST will be processed and shipped on the same day, depending on product availability. All expedited shipping orders placed after 11:00 am PST will be processed and shipped the next available business day. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).

 

HOW WILL I KNOW WHEN MY ORDER SHIPS?

Tracking information will be sent via e-mail upon shipment of goods. Charges are subject to change without notice.

 

Read Product Instructions.

Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to apply the product correctly.

 

Product Damage in Shipment or Defective.

If the item you receive is damaged in shipment or defective, you must contact us within 3 days of receipt to initiate a return. 

 

 

RETURN POLICY

All sales are final no refunds unless products are damage. Which then you must contact minkd.it.lash@gmail.com within 72 hours of receiving the products to send proof of damage products !!!